Office Address

000 Road, Bangkok 10000
Thailand

Opening Hours

Mon – Sat, 9:00 – 18:00
Sunday: CLOSED

Refund Policy

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Plans change. These terms are written plainly up front so there is nothing to argue about later.

If you cancel
  • 30 or more days before departure — full refund
  • 15–29 days before departure — 50% refund
  • Fewer than 14 days — no refund, as accommodation and transport are already paid
Postponing instead of cancelling

You may move your dates once at no charge, if you tell us at least 15 days before departure and move to an available departure within six months.

If we cancel

If we cancel a trip, for any reason, you always get a full refund — or you can move to another departure.

How long it takes

Within 14 working days of the agreement, returned to the method you paid with.

Still have a question?

Send us a message — we answer everything within one working day.

Contact us

Last updated 7 September 2026